How to make a claim

For All Claims

All claims are handled by our 24/7 365 days per year plan administrator, MSH International.  In the event of a medical emergency, please contact MSH as follows.

For Insured Persons Residing In The United Kingdom

MSH INTERNATIONAL – 0800 0148411
For all general claims inquiries, please email at
Click Here
For Emergency and claims over $5,000 please email at Click Here

For Insured Persons Residing Elsewhere in the World

MSH INTERNATIONAL – MSH INTERNATIONAL – 1-866-767-7959
For all general claims inquiries, please email at
Click Here
For Emergency and claims over $5,000 please email at Clcik Here

In the event of a medical emergency, please contact MSH within 72 hours of hospitalisation.